National Rail Enquiries needs you!
July 10, 2012
This week, a team of the brave / foolhardy / gluttons for punishment (delete as appropriate!) are making their way up to the Lake District to complete the 24 Peaks Challenge with the aim of raising money for the Railway Children.
If you don’t know, the 24 Peaks isn’t just another challenge, it’s a monster! The challenge is to scale 24 Peaks in the Lakes, each one over 2400 ft (including the highest peak in England!) in just 24 hours.
I intended to attempt the challenge myself, however I unfortunately had to have an operation on my knee which hindered my ability to train properly. Our team is made up of NRE employees alongside one from ATOC and one of our suppliers, The Virtual Zone. The walkers are Duncan Henry, Gary Winstanley, John Horncastle, Kim Squires, Kirstie O’Connell, Maria Ward and Tim Martin and they’re ably assisted by the support team of Al Page and Maria Mlynarska.
They’ve been training hard over the last few months to prepare themselves, but the motivation they’ll need will come from the donations that we’ve gathered from friends and family, our customers and yourselves! Railway Children is an international children’s charity, raising money for street children in the UK, India and East Africa.
This short video explains why they do what they do:
Any & all donations are gratefully received! You can do so via our fundraising page here: http://virginmoneygiving.com/team/nre24peaks2012 or by texting “Children” to 70099 to donate £1*.
On behalf of all the walkers & the Railway Children, thank you!
*From most users Railway Children will receive 99p from each text donation with a minimum of 97p received dependant on your network operator.
Dear Mr Scoggins
I’m currently having incredible problems with your website. It’s not letting me buy the ticket advertised easily, and is forcing me through London during the Olympics. So far I’ve had your phone and Twitter teams trying to sort it. I’ve spent over and hour on it. I’m losing money and still not a single apology from anyone in your company. Nothing at all. At the moment, I’m sat at my desk shaking in frustration with the whole situation. No one seems to know what’s going on. Contradictory advice and none of your staff seem to know why tickets are becoming unavailable on your site.
Please help. I really need some answers and have had no option but to try and contact you direct.
Mark
Hi Mark,
Sorry for the delay in replying. The website can only show tickets that are made available for sale by the train operating companies – we do not sell tickets ourselves.
I’m sure you’ve managed to resolve the problem by now, but if you still have any problems, please do not hesitate to get in touch with me directly on Twitter – @nre_yourjourney
Kind regards
Kathryn