Good afternoon everybody, apologies for the length of time between posts, I’ve been in India visiting our Contact Centres and have been on my summer holiday.
Whilst I’ve been away the team have been busy making some further changes to the website. Where journeys are planned that include crossing London our journey planner now takes account of engineering work occurring on the London Underground. We’re working on some major changes at the moment which if all goes to plan will be available next month to enable you to plan journeys to and from London Underground Zone 1 and Docklands Light Railway stations.
We’ve reintroduced bus maps into the station pages of the website. Simply search for your station and then select “Local area maps” from the menu on the right.
Talking of maps – our Information Team conducting some research on behalf of the rail industry into how rail maps look and how passengers use them. If you’re interested in maps, why not sign up for one of our focus groups being held in London and Manchester? Places are being snapped up fast, so you’ll have to be quick!
Finally, if you’re travelling on the railway this bank holiday weekend, take a look at our travel summary which explains what engineering work is going on where.
Categories: National Rail Enquiries