Rail Business of the Year

Wow, what a busy couple of months we’ve had. Lots to update you on: Updates to the website Our response to the latest Which report NRE are award winners! So far this year we have released an update to the website – this includes further enhancements as part […]

In the last couple of weeks, NRE have introduced a new service on Facebook to keep passengers informed about disruption to train services.  We’ve been posting out information via Twitter for the last year and have approaching 20,000 followers across all of our accounts, but now we’re sending […]

As I promised in my last blog, we’ve now launched another upgrade to our website which includes: Journey planning between London Underground zone 1 and National Rail stations Improvements to the speed of the website Changes to the station information pages You can now plan journeys to or […]

You may recently have seen a request on our website asking you to participate in a customer satisfaction survey.  This survey asked over 2000 users of the website about their reaction to the re-design and their opinions on proposed enhancements. Firstly, thank you so much if you participated! […]

Local Bus Map

Good afternoon everybody, apologies for the length of time between posts, I’ve been in India visiting our Contact Centres and have been on my summer holiday. Whilst I’ve been away the team have been busy making some further changes to the website.  Where journeys are planned that include […]

We’ve made some further changes to the website in response to your feedback.  Since our redesigned website went live late last year, we’ve experienced a few problems with our advertising and the way it appears, sometimes covering up text.  Obviously, this wasn’t sustainable, and I took the decision […]

Blog time again, April passed by in a whirr of activity, this month I’m going to be talking about: The Network Rail strike that wasn’t Ash-struck Britain Improvements to our homepage During the end of March and into early April, my team spent a lot of time working […]

Hello everyone, I hope that you are all enjoying what appears to be the first signs of Spring in the air.  I think we’d all forgotten what sunshine looked like!  In this month’s blog I’m going to be talking about: The benefits of registering Network Rail’s potential strike […]